In today’s family-focused healthcare environment most professionals know the best training in the world cannot take the place of first-hand accounts from families who have “been there”. Stories and experiences from families are invaluable because they are hard to come by. Let’s look at how you can go the extra mile for families by gaining deeper insight into the ways a life-threatening or life-limiting diagnosis impacts family life outside the hospital.
Length: This program can be tailored to a 60 minute keynote, half-day or full day workshop.
You’ll learn how to:
Take an in-depth look at psychosocial and logistical challenges facing families in crisis
Provide hope and real crisis-management solutions from day one
View “helping” in a whole new light
Talk about privacy issues in a new way
Empower families to take control of the crisis without over burdening them
Minimize regret down the road regardless of treatment outcomes
Do you second-guess yourself when a patient dies? Are you afraid of saying or doing the “wrong” thing? Are you plagued with guilt or worry that you didn’t do enough? You are not alone! Join us as we share a first-hand look at the worst day in any parents’ life: the day their child died. See what works (and what doesn’t) and learn how to maintain control with compassion and still be effective in this difficult situation.
You’ll learn to:
Trust your own instincts
Offer just the right amount of service
Recognize non-verbal cues
Understand the first stages of grief and their impact on memory
Understand the survival value of shock
Assess your strengths and vulnerabilities in managing the situation
Reduce guilt and burnout
Identify steps for gaining control and focus
Develop a plan for self-care
Relax